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What is Yuma AI?

Yuma Ticket Assistant is an AI that integrates with your Help Desk software to automate response drafting for customer tickets. Improve efficiency and support quality, increase customer satisfaction, and boost revenue. Yuma is leveraging Generative AI to automate customer support. We help large Shopify businesses automating more than 40% of their support tickets.

How to use Yuma AI?

Integrate Yuma AI with your Help Desk software. Yuma will automatically draft responses to customer tickets, autonomously converse with your customers and acting on customer requests, like editing orders and pausing subscriptions.

Yuma AI's Core Features

Automated ticket response drafting

Integration with Help Desk software

Generative AI for customer support

Autonomous actions and processes

Yuma AI's Use Cases

#1 Automating customer order inquiries

#2 Handling subscription queries and edits

#3 Addressing feedback on review platforms

#4 Troubleshooting post-purchase technical inquiries

#5 Moderating social media interactions

#6 Streamlining refunds, returns, and exchanges

#7 Handling shipping and delivery inquiries

#8 Answering pre-sales questions

#9 Tagging and escalating tickets

#10 Filtering spam and automated replies

Yuma AI

📋Introduction

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