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What is Tiledesk?

Tiledesk is a platform designed to automate workflows, operations, and customer service using AI agents across various channels. It combines free live chat with open-source chatbots to boost ROI and integrates with platforms like WhatsApp and Facebook Messenger to provide a unified inbox for all communications. Tiledesk enables businesses to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth without requiring code and with full scalability.

How to use Tiledesk?

Tiledesk can be used by building custom AI Agents through a visual builder or by leveraging a knowledge base to train AI on your data. Integrate it with your existing systems and communication channels to automate customer support, internal processes, and other workflows.

Tiledesk's Core Features

AI Agents for customer service and internal processes

Visual AI Builder for creating custom AI workflows without code

Integration with WhatsApp, Facebook Messenger, and other channels

Knowledge Base for training AI agents

Multichannel Support

Live Chat Widget

Conversational Ticketing

Tiledesk's Use Cases

#1 Enhance lead generation and qualification for e-commerce

#2 Provide 24/7 patient support in healthcare

#3 Streamline employee workflows in financial services

Tiledesk

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