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What is Re:amaze?

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It combines email, live chat, video call, social media, mobile SMS, VoIP, and push notification conversations seamlessly so your support team can focus on creating amazing customer experiences. It offers features like shared inbox, chatbots, FAQ, status page, and live customer activity monitoring.

How to use Re:amaze?

Re:amaze allows you to consolidate all your customer support channels into one seamless helpdesk. You can manage conversations from multiple storefronts or websites, collaborate with teammates, automate common tasks, and educate customers with built-in Help Centers and FAQs.

Re:amaze's Core Features

Shared inbox helpdesk

Live chat with chatbots and video calls

Customizable FAQ center

Real-time customer activity monitoring

Workflow automation

Multi-brand management

Re:amaze's Use Cases

#1 Consolidating customer support channels for faster response times

#2 Automating customer interactions with chatbots

#3 Providing self-service support through FAQs

#4 Monitoring customer activity to offer personalized assistance

#5 Managing customer conversations from multiple businesses in one place

Re:amaze

📋Introduction

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