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What is Quivr?

Quivr is a second brain connected to your data that can interact with the world on your behalf in a knowledgeable, considerate, and trustworthy way. It offers customer support automation, aiming to turn customer service into a business driver by automating up to 60% of tasks and leveraging AI to increase customer satisfaction and value. Quivr provides features like AI-powered reply suggestions, auto-resolutions, knowledge base integration, and business insights.

How to use Quivr?

Integrate Quivr with your existing customer support platform (e.g., Zendesk) to leverage AI-powered reply suggestions, automatic ticket categorization, and resolution. Use the analytics dashboard to gain insights into customer behavior and support performance.

Quivr's Core Features

AI-powered reply suggestions

Automatic ticket categorization

Automatic resolution

Knowledge base integration

Sentiment analysis

Business insights

Customer analytics

Unified brand voice

Quivr's Use Cases

#1 Automating customer support ticket resolution

#2 Categorizing support tickets based on business rules

#3 Providing a unified brand voice across the support team

#4 Gathering insights on customers to make business decisions

Quivr

📋Introduction

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