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What is Octocom?

Octocom is an AI-first customer support solution for e-commerce SMEs. It provides instant responses, tailored suggestions, easy product comparisons, and effective cross-selling/upselling through omnichannel AI agents. Octocom aims to enhance customer experience, boost sales, and automate customer support.

How to use Octocom?

Connect Octocom to your e-commerce platform and help desk. The AI will handle initial customer interactions, provide instant resolutions, and escalate complex issues to your support team. Customize the AI to match your brand voice and workflows.

Octocom's Core Features

Omnichannel AI agents

AI-powered upselling

Smart analytics

Multilingual support

Integration with help desks and e-commerce platforms

Octocom's Use Cases

#1 Automatically handle 90% of support tickets

#2 Provide 24/7 instant customer support

#3 Increase average order value with AI-powered upselling

#4 Offer product recommendations and comparisons

#5 Handle order tracking and returns

Octocom

📋Introduction

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