21:I[4606,["9139","static/chunks/9139-29aac3297803e837.js","5162","static/chunks/5162-971519dd5e179b15.js","1163","static/chunks/app/%5Blocale%5D/(with-footer)/ai/%5BwebsiteName%5D/page-93c09f9a3f0813c2.js"],""] 23:I[1895,["9139","static/chunks/9139-29aac3297803e837.js","5162","static/chunks/5162-971519dd5e179b15.js","1163","static/chunks/app/%5Blocale%5D/(with-footer)/ai/%5BwebsiteName%5D/page-93c09f9a3f0813c2.js"],""] 22:T601,

What is Kapture CX?

Kapture CX is an AI-powered customer experience platform designed to transform customer experience in Retail, BFSI, Travel, and Consumer Durables industries. It offers products like Self-Serve, Agent Suite, and Insights, along with an EX Suite to bridge the gap between employee expectations and experiences. Kapture CX aims to empower customers, agents, and businesses with an AI-first platform powered by intelligent AI Agents for end-to-end automation.

How to use Kapture CX?

Kapture CX can be used by deploying AI Agents for voice and non-voice support, automating workflows, creating workflows for repetitive tasks, and leveraging insights from customer interactions. It also offers an agent suite for multi-channel support and an EX Suite for employee experience management.

Kapture CX's Core Features

AI Agents for Self-Serve

Agent Suite for Multi-Channel Support

Insights for Business Decisions

EX Suite for Employee Experience

Kapture CX's Use Cases

#1 Automating customer support in Retail, BFSI, Travel, and Consumer Durables

#2 Improving agent efficiency and capacity

#3 Gaining actionable insights from customer interactions

#4 Enhancing employee productivity and collaboration

Kapture CX

📋Introduction

User Rating