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What is Herodesk?

Herodesk is a simple and affordable customer support tool designed for small and mid-sized businesses. It allows users to organize customer support in one place, integrating directly with webshops like Shopify and WooCommerce. Herodesk offers features such as multi-channel support (email, live chat, Messenger, Instagram), webshop integrations, and tools for team collaboration and organization. It aims to provide world-class customer service by helping businesses focus on their customers.

How to use Herodesk?

To start using Herodesk, create a free account, connect your business by forwarding emails and linking social media accounts, and then begin responding to customer messages directly within the Herodesk platform.

Herodesk's Core Features

Multi-channel support (Email, Live-chat, Messenger & Instagram)

Webshop integrations (Shopify, WooCommerce, DanDomain)

Team collaboration tools

Customer service organization features

Herodesk's Use Cases

#1 Centralizing customer conversations from multiple channels into one platform

#2 Integrating customer support with webshop data for efficient issue resolution

#3 Improving team collaboration on customer inquiries

#4 Organizing and prioritizing customer support tasks

Herodesk

📋Introduction

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