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What is Desku?

Desku is an AI-powered customer service software and modern helpdesk built for support teams and small businesses. It unifies customer conversations across live chat, email, and social media into one inbox, automating common queries and delivering faster support.

How to use Desku?

Desku centralizes customer interactions into a unified inbox. Use the AI chatbot to automate responses, manage tickets, create a knowledge base, and integrate with various e-commerce platforms and messaging channels.

Desku's Core Features

AI Chatbot (EVA)

Shared Inbox

Knowledge Base

Ticketing System

Workflow Automations

Live Chat

Omnichannel Support

Desku's Use Cases

#1 Automating pre-sales FAQs with a no-code AI chatbot.

#2 Providing 24/7 customer support.

#3 Managing customer conversations from multiple channels in one place.

#4 Reducing email volume by automating responses to common queries.

#5 Building a knowledge base for customer self-service.

#6 Integrating with e-commerce platforms like Shopify and WooCommerce.

Desku

📋Introduction

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