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What is AiChat?

AiChat is an Agentic AI platform designed for conversational customer experience (CX). It empowers customer engagement through AI-driven chatbots, enhancing support, sales, and automation across multiple channels. AiChat offers solutions for customer support, sales & marketing, and conversational commerce, utilizing AI Agents, Generative AI, Voice AI, Agent CoPilot, and Digital Human technologies. It integrates with platforms like WhatsApp, Messenger, Instagram, LINE, and KakaoTalk.

How to use AiChat?

Businesses can use AiChat to automate responses to FAQs, qualify leads, nurture customers with personalized messaging, and provide instant support across various channels. The platform allows for building intelligent knowledge bases and streamlining customer interactions with AI-powered solutions.

AiChat's Core Features

AI-driven chatbots

Agentic AI for natural responses

Omnichannel support

Commerce integration

Marketing automation

AI Assist for live agents

Knowledge base building

Conversational sales & marketing tools

AiChat's Use Cases

#1 Automating customer support inquiries

#2 Generating and qualifying leads

#3 Delivering personalized marketing campaigns

#4 Facilitating purchases within chat interfaces

#5 Building and managing knowledge bases

AiChat

📋Introduction

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